1. INTRODUCTION

At MSA Academy, we value your trust. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, register for our courses, or interact with our services. By accessing our platform, you consent to the practices outlined below.

2. INFORMATION WE COLLECT

We collect different types of information to offer better services:

a) Personal Information:

When you register, we may collect your name, email address, phone number, date of birth, address, academic records, and parent or guardian details.

b) Technical Information:

We automatically collect details like your IP address, device type, browser, and access time to improve website performance.

c) Payment Information:

When making payments, your billing details and transaction data are processed via secure gateways. We do not store credit/debit card information on our servers.

3. HOW WE USE YOUR INFORMATION

Your information helps us:

  • Register you for courses
  • Schedule and conduct classes (online/offline)
  • Share class materials, assignments, and results
  • Send updates, performance reports, and test notifications
  • Process payments and generate receipts
  • Contact you regarding academic or administrative matters
  • Improve our courses, website, and student experience
4. SHARING OF INFORMATION

We do not sell or rent your data to anyone.

However, we may share your information with:

  • Teaching and administrative staff at MSA Academy
  • Service providers (e.g., SMS gateways, email platforms, Zoom, Google Meet)
  • Law enforcement or government agencies when legally required

All service providers are bound by data privacy agreements.

5. DATA SECURITY

We use SSL encryption, firewalls, and secure databases to protect your information. While we strive to use best practices, no online system is completely foolproof. Therefore, we advise you to never share your password or OTP with anyone.

6. COOKIES POLICY

Our website uses cookies to enhance user experience. Cookies help us remember login details, analyze usage, and deliver smoother browsing.

You can disable cookies through your browser settings, but doing so may limit some website features.

7. CHILDREN’S PRIVACY

As we provide coaching for school students (under 18), we require parental consent during registration. We do not knowingly collect personal data from children without guardian approval.

8. YOUR RIGHTS

You have the right to:

  • Access your personal information
  • Correct inaccurate details
  • Request data removal after course completion
  • Unsubscribe from marketing emails or SMS

To exercise these rights, email us at support@msaacademy.com.

9. THIRD-PARTY LINKS

Our website may contain links to third-party platforms like Google Meet or YouTube. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.

10. POLICY CHANGES

MSA Academy reserves the right to update this Privacy Policy. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to check this page regularly to stay informed.

11. CONTACT US

If you have any questions regarding this Privacy Policy, please contact:

MSA Academy

Phone Number : 8754411013
Email: msaacademy@gmail.com